Categories

The award categories have been specifically designed to reflect the region's most critical business transformation areas:

Best Customer Experience Transformation

Open to those IT leaders that have:

  1. Leveraged digital technologies and business-process changes to redesign and transform the customer experience.
  2. Developed multidimensional customer-engagement strategies to attract new customers and improve loyalty.
  3. Integrated the customer-engagement process from front-office to back-office across multiple line-of-business functions and departments to enable a seamless experience.

SUBMIT NOMINATION

Best Business Operations Transformation

Open to those IT leaders that have:

  1. Implemented digital transformation in the supply chain to significantly improve efficiency and business agility.
  2. Implemented digital transformation to achieve quantum improvements in the efficiency of back-office functions across the business.

SUBMIT NOMINATION

Best Information Transformation

Open to those IT leaders that have:

  1. Implemented an information/data strategy that significantly improved the organization's ability to extract insights from its data.
  2. Implemented a transformation of the information/data architecture to enable the delivery of advanced analytics for improved decision-making.

SUBMIT NOMINATION

Best IT Service Transformation

Open to those IT leaders that have:

  1. Implemented an IT service delivery strategy that significantly improved the quality of IT services delivery to the organization.
  2. Implemented new standards, processes, and technologies that have transformed the organization's IT service delivery model.

SUBMIT NOMINATION

CIO of the Year

Open to those IT leaders that have:

  1. Spearheaded the leadership of digital transformation in alignment with senior executives and line-of-business heads.
  2. Successfully delivered major digital transformation initiatives that directly facilitated significant business outcomes.

SUBMIT NOMINATION